Korero
Revolutionising Talent and Performance management through great career conversations, with the right people, at the right time.
- Reduce my labour costs
- Automate my operations
- Support our learning objectives
- Improve employee communications
- Support employee wellbeing
- Support employee motivation
- Hotels
- Casual Dining
- QSR
- Fine Dining
- Competitive Socialising
- Pubs
- Integrates With Other Systems
- Cloud Based
- Real-Time Analytics
- Mobile First Compatibility
- In-person training
- Online Training
- Dedicated account manager
- UK based Customer Support
About Korero
Korero is a specialist people and culture platform working within the hospitality sector. We help organisations to take action to improve performance, retention and engagement.
The founders bring over 20 years of experience and use a highly consultative approach supporting our clients with 'what good looks like here' when it comes to how people perform and behave on a day to day basis.
Underpinning the employee experience from the day someone joins, to when they leave, ensuring conversations happen around aspirations, wellbeing, development, job role and lots more, the system can be configured to suit your business requirements when it comes to the important conversations with your people.
From our original research, we know people need:
1. 'Adult to adult' communication about their business and feedback about their role and performance
2. Leaders that inspire, engage and motivate (people work for people, not organisations)
3. Individualised and relevant development
4. A clear career path (should the individual want to develop further, webs, not ladders)
5. Purpose and values of the organisation aligned with their own (which means they have to be super clear, easy to remember and not just writing on a wall)
Hit these, and people will stay, money moves down the list and people with be happier, engaged and productive. Korero supports all of the above.
From a company perspective, examples of the analytics Korero provides include (but not limited to):
- Performance (values, behaviours, goals/KPI's/OKR's/objectives)
- Succession planning
- Mobility
- Development needs
- Happiness
- Wellbeing
- eNPS
- Career conversation completion
- Challenges and achievements
- Risk of leaving
- And more...
Korero have been an invaluable partner in helping us have meaningful conversations with our people, driving both engagement and development. They built a relationship that extends beyond a service, connecting deeply with who we are to provide a solution that is bespoke to us. It’s a collaboration built on aligned views, understanding and friendship.
Korero and Tech on Toast
Korero works best when it forms part of an integrated tech stack - we want to be where your people are hanging out digitally. We work with Tech on Toast to build people systems from best in class solutions (as well as an add on to end-to-end systems that don't have the functionality and analytics we can provide).
Media
Use cases
- The Grove Hotel
"At The Grove Hotel, we have successfully integrated Korero as our Talent platform, enabling us to efficiently map team progress, set performance goals, and address training needs in a clear, fun and comprehensive manner. This all-in-one performance tool has streamlined our HR processes, significantly enhancing our talent management and development capabilities. We love working with the Korero team who are responsive and helpful." Danielle Michaels - HRD
- The Ned
"Korero has shifted the dial on our talent management and created loads of new opportunities for the team across The Ned. It's more than just tech, it's a partnership with people who just get culture, and who are as invested in us as we are in them." Chris Gilcrest - People & Development Director
- Lexington Catering
"Korero allows us to recognise, harness and grow the talent we have within Lexington, as well as being able to identify and target those who have development needs. Korero underpins everything we do within our people strategy, specifically playing a key role within our ‘Talent Strategy’ which aims to up-skill our top talent whilst utilising their skills and expertise to develop others (thus making the process self-sufficient and cost effective)”. Katharine Lewis – Co-Founder & Director
- Valor Hospitality Partners
"Lots of companies measure engagement, but we prioritise engagement as a precursor to sales. This is the beaty of Korero - I know that if team engagement is strong and I can see it living and breathing in the business, it tells me our sales results in three months’ time will be equally as strong." Brian McCarthy, Managing Director
